This website and its offers are aimed exclusively at museum visitors in Germany, so that the texts, freely translated into English, serve as an aid.
contact
Here you can write to us with your questions using our contact form.
Answers to frequently asked questions (FAQ)
We can certainly answer many questions in advance with our FAQ.
The Hamburg Submarine Museum is open all year round.
You can find the admission times at: >> Admission times <<
No, you do not have to and cannot buy your ticket online in advance, but you can simply purchase the ticket on site at the box office.
You can see the prices here: >> Prices <<
Gift vouchers
You can purchase >> gift vouchers << online at any time.
No, you do not need a reservation if you want to visit U-434 on your own, with your family or with your friends.
From 1 to 4 people
If you are a total of 1 to 4 people and want to take part in a guided tour, you can purchase this on site in addition to the admission ticket and take part in one of the several guided tours that take place every day. No scheduling/reservation or advance information is possible here. For more detailed information, please inquire at the box office on site to find out when the next tour will take place. The tours usually last around 45 minutes.
Groups of 5 people and more
Groups of 5 people or more can submit a booking request here >>Booking request tour<<. Here you can select the day, time, number of people and preferred language of your guide for your booking request - you will receive a detailed answer from us for coordination.
Private tour
If you want a private tour (from 1 person) without external participants, then you can request this here >> Private tour << where you can specify the day, time, number of people and preferred language of your guide Select your booking request - you will receive a detailed answer from us for coordination.
Command center
A tour of the command center is only possible with a guided tour.
Basics
Access to a submarine is fundamentally challenging for everyone, but in individual cases this can mean inaccessibility, especially for people with a physical disability.
Here we have roughly summarized who is not accessible:
- People with wheelchairs
- People with crutches or crutches
- People with severe visual impairment
- People in general who are physically unable to move through narrow gates, among other things
You can find the visitor regulations here: >> Visitor regulations <<
Do you have another question?
If you did not find the answer you were looking for in our FAQ, you can use the contact form below to leave us a message.